Privacy Policy
Alpha Aktiv Tunis attaches great importance to the protection of your personal data and respect for your privacy.
This Privacy Policy explains what data may be collected when you use the website www.alpha-aktiv.com.tn, the purposes for which it is used, how it is protected, and what your rights are.
Privacy Policy
1. Personal Data Collected
When using the website, Alpha Aktiv Tunis may collect certain personal data when you use our forms or contact us.
The data collected may include, in particular:
- First and last name;
- Email address;
- Telephone number;
- Information relating to your enquiry;
- Information relating to the training programme or course you are interested in;
- Content of messages submitted through the forms;
- Information provided as part of an application;
- CV and cover letter;
- Any other information that you voluntarily choose to provide to us.
Certain technical data may also be collected automatically while you browse the website, including your IP address, browser type, operating system, pages viewed, and certain information relating to your device.
2. Online Forms and Enquiries
The Alpha Aktiv Tunis website provides various forms allowing users to request information, register for a training programme or submit an application.
The information entered in these forms is used solely to process the relevant enquiry and enable our team to contact you.
The information provided must be accurate and up to date to ensure that your enquiry can be processed effectively.
3. Purposes of Data Processing
The personal data collected may be used to:
- Respond to information enquiries;
- Process registration requests for training programmes;
- Monitor and support learners and applicants;
- Provide information relating to our courses and training programmes;
- Respond to enquiries concerning our support services;
- Process applications and recruitment requests;
- Communicate with users by email or telephone;
- Improve the content, functionality and user experience of the website;
- Ensure the security of the website;
- Comply with applicable legal and regulatory obligations.
4. Use of Personal Data
Personal data is used solely for the purposes for which it was collected.
Alpha Aktiv Tunis undertakes not to use personal data for purposes that are incompatible with the purposes originally intended.
Access to personal data is limited to authorised members of our team or authorised service providers where such access is necessary to process an enquiry or provide the relevant service.
5. Disclosure of Data to Third Parties
Alpha Aktiv Tunis does not sell, rent or commercially exploit the personal data of its users.
However, certain data may be shared with technical service providers or partners where this is necessary for the operation of the website or the processing of an enquiry.
This may include service providers involved in:
- Website hosting;
- Technical maintenance;
- IT security;
- Form management;
- Sending electronic communications;
- Providing certain services requested by the user.
Data may also be disclosed where such disclosure is required by law or requested by a competent authority.
6. Support and Assistance Services
Alpha Aktiv Tunis provides various support and assistance services, particularly in relation to studies, visas, family reunification, work visas and language trips.
As part of these services, certain personal information may be required in order to understand the user’s enquiry and provide appropriate assistance.
Where the involvement of an external organisation or partner is necessary, only the information required to process the enquiry may be disclosed, in accordance with applicable regulations.
7. Application Data
Data provided as part of an application is used exclusively for the purpose of processing and assessing the application.
CVs, cover letters and other information provided may be accessed by authorised persons within Alpha Aktiv Tunis.
This data is not used for commercial purposes.
8. Browsing Data
When you browse the website, certain technical information may be collected automatically.
This information may include, in particular:
- IP address;
- Browser type and version;
- Operating system;
- Pages viewed;
- Date and time of connection;
- Certain information relating to the device used.
This data may be used for security, maintenance, statistical and website improvement purposes.
9. Data Security
Alpha Aktiv Tunis implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or misuse.
We endeavour to maintain a level of security appropriate to the nature of the data collected and the risks associated with its processing.
Despite these measures, no transmission or storage of data over the Internet can be guaranteed to be completely secure.
10. Data Retention
Personal data is retained for as long as necessary to fulfil the purposes for which it was collected.
The retention period may vary depending on the nature of the enquiry, the service concerned and the applicable legal requirements.
When the data is no longer required, it may be deleted or anonymised, subject to any legal data retention obligations.
11. Users' Rights
In accordance with the Tunisian regulations applicable to the protection of personal data, users have rights concerning their personal data.
They may, in particular, request:
- Access to their personal data;
- Correction of inaccurate or incomplete data;
- Updating of their information;
- Deletion of their data where legally permitted;
- Information concerning the processing of their data.
Any request may be sent to: info@alpha-aktiv.com.tn
12. External Links
The website may contain links to external websites operated by partners or third-party organisations.
Alpha Aktiv Tunis cannot be held responsible for the privacy practices, content or security of these external websites.
We recommend that users review the privacy policies of the relevant websites before providing them with any personal data.
13. Changes to the Privacy Policy
Alpha Aktiv Tunis reserves the right to amend this Privacy Policy in order to reflect changes to the website, its services or applicable regulations.
Any changes will be published on this page and will take effect from the date of publication.
We recommend that users regularly consult this page to stay informed of the latest version of our Privacy Policy.
14. Contact
For any questions concerning this Privacy Policy, the processing of your personal data or the exercise of your rights, you can contact us:
Alpha Aktiv Tunis
20, rue de l’Électricité, ZI Charguia 1
Tunis, Tunisia
Telephone: +216 71 807 711 / +216 51 841 000 / +216 51 842 000
Email: info@alpha-aktiv.com.tn